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  • Customer Experience: What was your best or worst?

    Customer Experience: What was your best or worst?

    What is Customer Experience? Is it a new name for Customer Service? What’s in it for you? Arti Gupta tells you why a good customer experience isn’t utopian at all.

    March 14, 2012 3:05
  • Economic playoffs: Greece vs Japan vs China vs the US

    Economic playoffs: Greece vs Japan vs China vs the US

    Goldman Sachs' Jim O'Neill cautions that unless the fall out of the Greek debt restructuring results in fresh challenges for Italy and Spain, it’s best to remain unexcited about it.

    February 12, 2012 4:19
  • Identity crisis: Why do brands matter?

    Identity crisis: Why do brands matter?

    The glamour of advertising often detracts from the realities of brand management and creating an image beyond the logo, says Kipp’s newest columnist, branding and marketing strategist Said Aghil Baaghil.

    February 11, 2012 7:16
 
  • Six computing trends that could help your business

    Six computing trends that could help your business

    As part of our special focus on Cloud Computing, Red Hat's George DeBono talks about this year's trends for html5, cloud computing, enterprise mobility, open standards and app evolution.

    February 8, 2012 1:29
  • The Magazine in the Machine: digital publishing fits all

    The Magazine in the Machine: digital publishing fits all

    The high adoption rates of mobile devices in the Middle East have created the unspoken expectation for publications to go online. Such a move can be daunting and the right tools must be employed to ensure success in overcoming the challenges of digital publishing.

    November 20, 2011 4:11
  • Be a better boss: turn your office into a cash cow

    Be a better boss: turn your office into a cash cow

    If you're a boss read this. If you're not, make sure your boss reads this. Michael Burchell why investing in people is good business.

    October 31, 2011 3:11
 
 
 
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