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  • Bad customer service in the UAE

    Is this the world’s worst call centre?

    Well, I want to reverse a transfer from my Visa account. You want to lick an axe murderer from Crawley? No, I want to reverse a transfer from my Visa account. Ah. Please hold.

    December 17, 2012 2:33
  • How online shopping can be frustrating

    VIDEOS: Are you sure you want to remove this item from your basket?

    Google Analytics has made a series of videos that show how bad e-commerce, web and digital practices by companies leave customers frustrated. The experience is simulated with real life people and scenarios.

    December 16, 2012 11:59
  • elzubeir-casual

    Free zone visas and accounting creativity

    Over the past 6 years, we have not had a single “Inspector” walk in to our office asking people for their identifications. We also never illegally employed anyone anyway, so it was never really something we thought about.

    December 11, 2012 11:04
 
 
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