About to miss that all-important business meeting because you are stuck on Sheikh Zayed Road? We’ve all been there...April 26, 2015 9:44
Etisalat e-Life: The nightmare that wouldn’t end
Was this just all a dream? No, the nightmare that was Etisalat's e-Life connection process was real. After spending five weeks endeavoring to upgrade to Etisalat’s e-Life, Eva Fernandes is absolutely horrified and frustrated with what passes off as customer service and support in the UAE.
September 11, 2011 3:25 by Eva Fernandes
…an international expansion drive should antagonise and almost penalise its local customers for upgrading their internet? Definitely not. What can be done about it? Something tells me faxing a couple of forms in triplicate might do the trick.
And I’m pretty sure I’m not alone experiencing this Etisalat nightmare. You, dear reader, probably have one or two experiences that have scarred you for life.