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EPPCO promises to help with self-service scheme

What's the future like for ENOC/Eppco?

At 10 selected stations across Dubai, support staff will help teach you how to fill your own tank.

May 30, 2013 5:44 by

As of July this year, between midnight and 6am, customers will witness a self-service fuel dispensing scheme materialise at 10 selected EPPCO stations in Dubai.

Following a previous announcement of this initiative being carefully rolled out in stages, the petroleum company has assured the public that – particularly in the initial stages, until customers have had a chance to become accustomed with it – support staff will be available for assistance.

When the company reached out to potential customers for feedback about its upcoming initiative, one of the voiced concerns was their need for a learning curve in the early stages of the plan. Until the public is able to easily shift to the new system, staff members will help customers with dispensing fuel safely and efficiently, EPPCO says.

The 10 locations – situated along Al Wasl Road, Oud Metha Road, Jumeirah Beach Road, Mankhool Road, Al Nahda Road and in Nadd Al Hammar and Al Qusais – were chosen based on their relatively low vehicular traffic during night hours.

Once again, EPPCO continues to assure the public that in no way will the introduction of the self-service scheme result in any staff redundancies – because the ‘affected’ staff members will simply be deployed in other stations within the network.

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