Has your DEWA bill gone up?
The results are in.
November 22, 2009 12:51 by Aarti Nagraj
“There is a normal fluctuation in bill amount depending on the actual consumption from one month to another, and it is possible that due to the change in the look of the bill, customers could have misunderstood that tariff is changed which is not correct,” it said.
The September bill was calculated “from a little before the month to a little after the month”, Abdullah Al Hajiri, executive vice president of Customer Service at DEWA told Gulf News, adding that it would be taken into consideration in the next month’s bill. He also asked residents to file complaints with the authority.
Most of the complaints came from the Arabian Ranches district, Palm Jumeirah, Al Barsha, Dubai Marina, Mirdiff, and The Lakes, reported The National earlier this month.
Five percent of Kipp’s respondents, however, urge residents to “quit whining about your DEWA bills.”
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