Guess what percentage of companies actually reward staff for innovation…August 31, 2015 3:16
JBR residents fight for broken promises
In business, words don't mean a thing. It's all about what's in black and white. But broken promises, even verbal ones, still sting as some Dubai residents find out.
November 15, 2011 4:24 by Precious de Leon
We forget all of our promises…
And only keep some of the easiest…
I confess, I do.
Familiar with Basia’s song? If not, surely the words resonate with you. While we all aspire to keep our word, surely there have been more than a few times when we haven’t kept to our promises.
But what happens when developers like the Dubai Properties Group (DPG) lure residents in with promises of free private access to the beach, a beach club and a soon-to-never-open gym?
Tenants and homeowners at the Jumeirah Beach Residences (JBR) are finding out exactly what happens, as they fight to receive amenities that they were told would be included in their rent/bought packages.
Gulf News spoke to different residents about the matter, in an article that covers the latest broken promise: the developers have announced that residents will have to pay for access to the beach club—an amenity that most residents claim were verbally offered as a complimentary feature to living in the area.
Unfortunately, a DPG spokesperson has said that there are no clauses in the sales contract that the beach club would be free of charge—a harsh lesson to put everything in print.
But the beach club is really just the cherry on top of a very sour relationship that’s been developing between DPG and the JBR residents. Many tenants have complained about the absence of the promised private gym for residents in the Sadaf cluster, as well as the presence of a visitor’s parking lot where a beach park was supposed to be.
Some have also repeatedly complained about the poor ventilation system in the area, which results in the fumes from the restaurants reaching the apartments.
With rents across Dubai still dropping, can DPG really afford to keep ignoring complaints and pile on service fees, cooling fees and now club membership fees to residents? Perhaps all this is just a big misunderstanding that could have been avoided if the developers were just upfront with the fact that none of these amenities would be free.
For renters, this may be a simple case of not renewing contracts. But what happens to homeowners who are now stuck with this dilemma? They’ll have to fight the good yet really wholly unnecessary fight.
Do you know other developers who’ve held out on their promises? Are you in a similar situation? email us at [email protected]