Telcos make Kipp angry. Again
Viber is okay, but Skype isn’t, apparently, which makes no sense. Meanwhile, telcos are charging customers thousands for innocent mistakes. Sigh. Why must life be so hard?
January 17, 2011 3:30 by Samuel Potter
Kipp doesn’t want to be so angry all the time. It just seems to be a natural byproduct of spending your life chronicling the madness and mayhem that is professional life here in the Gulf, and the UAE in particular. We get frustrated, you see, and then this site becomes a bit of an outlet. Our occasional rants are like pressure release.
This week’s bang-you-head-on-the-desk-why-must-life-be-so-hard story comes courtesy of Du. We’ve hinted before that Du was our favourite telco provider in the UAE (we’re definitely prepared to say it’s in the top two), and we have high hopes for the company one day, when it can properly compete with Etisalat. Du has said today in Emirates 24-7 that Viber, the iPhone app that allows iPhone users to call each other for free, is legal and fine and doesn’t bother Du one jot.
Being a tech savvy, forward thinking website (oh okay, knowing a bloke who is a bit of a nerd and asking him about stuff), Kipp has known about Viber for some time. You buy it at the Apple store, and if a friend also has it you can make calls (both local and international) through data or internet connections. Yes, that’s right, it’s basically VOIP. Kipp has avoided mentioning it because we didn’t want to see it banned, but since Emirates 24-7 has handily blown the secret wide open regardless of the consequences, we figured we may as well mention it today.
According to Emirates 24-7, Farid Faraidooni, Chief Commercial Officer for Du told Al Ittihad paper, “Some of the voice communication programs that are popular among users of the iPhone do not conflict with the legislation governing the telecommunications sector in the UAE.” He said since this VOIP worked iPhone to iPhone its all fine, but if it allowed an iPhone to call a landline that would be a no-no. Faraidooni said such calls don’t harm the company’s revenues, as people are charged via the data packages they bought from Du.
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