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Van-only taxi service adopted at Dubai airports


Seventy-five per cent of customers prefer using larger types of vehicles

February 10, 2014 9:16 by

The Roads and Transport Authority (RTA) and Dubai Taxi Corporation (DTC) have unified taxi services at Dubai airports to include a fleet of family size vans in order to cater to rising customer demand.

In comparison with regular taxi cars, 75 per cent of customers prefer using larger types of vehicles, according to a statement by DTC.

Mustafa Mustafa Shalabi, the DTC’s senior executive of special services, initiated the move, says Mohamed Yousef Salih, its director of fleet operations.

“The van-only policy was introduced due to the vans’ capacity to accommodate a large number of passengers and baggage to meet the needs of families travelling to and from the UAE,” says Salih.

He also adds that Dubai airports see passenger bags of various sizes, thus there is a greater need to accommodate customers’ requirements.

“The service was well received, as it meets the needs of all passengers arriving via Dubai airports. So, it plays a key role in ensuring their smooth transit to various destinations across the UAE,” adds Salih.

There are 350 taxi vans exclusively deployed in Dubai airports to serve arriving passengers around the clock. The taxi fare will start at AED25, after which AED1.75 will be charged for each kilometre travelled. Moreover, it will cost an extra AED20 to cross into Sharjah from Dubai.

Dubai airports’ adoption of larger taxi cars follows the introduction of a luxury fleet of Mercedes-Benz taxi vans at the Abu Dhabi International Airport in November 2013. Fares to and from the Abu Dhabi International Airport have risen to an extra AED20 for Mercedes-Benz Vito vans that can accommodate seven passengers and are equipped with an online tracking system, a speed limiter and updated GPS facilities.



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