Register for our free newsletter
Nokia charging back with full force
Saudi government websites targeted
Google Analytics has made a series of videos that show how bad e-commerce, web and digital practices by companies leave customers frustrated. The experience is simulated with real life people and scenarios.
December 16, 2012 11:59 by kippreport
Online shopping is taking the world by storm. Essentially, the attraction to shopping online as opposed to actually pushing a cart down a supermarket aisle is the efficiency and ease that it brings or rather, should bring. In a short series of humourous clips, Google Analytics shows us how bad web and marketing practices look like in real life.
In a nutshell, it encapsulates horrendous customer support and experience.
E-commerce sites, particularly in this region tend to hear a lot of negative feedback but they can never truly feel the same painful experience that a frustrated customer feels. These videos are specifically meant for them. Many websites lose hundreds of potential customers because of a difficult digital experience. Google says this is what your customer experience might look and feel like:
What’s distracting your customers?
How can it be so challenging to find your favorite type of milk?
When do visitors check out from your online buying process?
F&B General Manager at Al Khayyat Investments talks to Kipp Report about operating BurgerFuel's own call centre, diversified food offerings and expansion plans over the next five years.
May 23, 2013 11:16 by M. Aldalou
The CEO of Saudi Arabia's national carrier nasair, talks to Kipp Report about their expansion plans and the airline's possibly first profitable year.
May 12, 2013 11:57 by M. Aldalou
At the final day of the Arabian Travel Market's 20th edition, CEO of Qatar Airways Akbar Al Baker speaks to Kipp Report about regaining expansion momentum, airline alliances, Hamad International Airport and how gulf carriers are now perceived.
May 9, 2013 11:27 by M. Aldalou
Sure, we complain about the city often-but we can't deny it makes an excellent subject for a time-lapse video.
April 22, 2013 9:18 by Eva Fernandes
Warrick Godfrey, co-founder of Cobone, tells Kipp that when you stop to compare the present day with just two years…
March 10, 2013 6:06 by M. Aldalou
Here's what the brand experts say...
March 6, 2013 5:46 by M. Aldalou
Youtube has a strong case of the Harlem Shake fever, but only a few brands are taking note. Here are the top five leading the viral charge.
February 17, 2013 5:23 by Eva Fernandes
Passwords in the Middle East - even ones deemed to be "strong" - are actually susceptible to infiltration.
May 23, 2013 8:51
Oil saving win-win drives Saudi solar power boom...
May 23, 2013 4:56
Ambareen Musa, founder of Souqalmal.com, reminds parents of the hidden and additional costs of education.
May 23, 2013 1:19
Device to be a “virtual concierge” for luxury hotel's guests.
May 22, 2013 12:04
FNC member argues that minimum wage for domestic workers and maids is 'taking advantage' of employers.
May 20, 2013 4:24
Telco Zain pays Motorola $231.4 million
December 16 2012
UAE Central Bank delays new rules
December 16 2012
