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BlackBerry maker, Saudis working on fix

Saudi BlackBerry Messenger still working as of Friday.

August 7, 2010 10:10 by



The makers of the BlackBerry were looking into the possibility of using servers in Saudi Arabia on Friday to avert a threatened ban on its Messenger services by Saudi government, which wants access to its encrypted network, a source said on Friday.

Despite some reports of temporary interruptions, BlackBerry users were able to access the Messenger service on Friday evening, hours after the kingdom had threatened to cut it off over concern it might be used to harm national security.

A source with direct knowledge of the negotiations said talks between maker Research In Motion and the Saudi telecom regulator had made progress.

“We are testing technical solutions with RIM … Servers to be more exact,” the source told Reuters, speaking on condition of anonymity.

RIM officials in Canada have not returned calls seeking comment on the talks.

The source said the two options to resolve the row were servers in Saudi Arabia or a patch which would allow the government access to data in cases affecting national security.

The regulator, the Communications and Information Technology Commission (CITC), did not say whether it had begun enforcing the ban. Saudi Arabia is RIM’s biggest Middle East market with about 700,000 users.

RIM is facing pressure to open its encrypted network to scrutiny by governments in circumstances affecting national security.

India, Saudi Arabia, the UAE, Lebanon and Algeria have all voiced similar concerns which centre on access to communications sent through the device. Together, those markets account for about 5 percent of the Canadian firm’s global customers.

The U.S. and Canadian governments have expressed concern about implications from banning such services.

Al-Hayat newspaper’s online edition said on Friday in an unsourced report that RIM might resolve the Saudi situation by locating a server in the kingdom to handle some of the BlackBerry network’s encrypted communications.

On Thursday, the source said RIM “showed a degree of flexibility that has not been there over the past three months. Progress is being made. We started debating the technicalities of new set-ups”.

It is unclear how long a ban would last if the two sides are unable to reach a compromise over the company’s encrypted network and the government’s concerns. A technical solution might also mean a disruption to services.

“They should have done their research before allowing BlackBerry in the market,” said BlackBerry user Rayan, a Saudi in his 30s.

Neighbouring UAE has 500,000 BlackBerry users and plans a more sweeping ban from October 11 targeting not only Messenger but also email and web browsing on the device.

Sources have told Reuters that the UAE government has also suggested RIM install a server handling BlackBerry traffic in the country.

The UAE could access the data it requires either through a local server or an encryption master key used in BlackBerry technology, said Shardul Shrimani, Middle East and North Africa analyst at IHS Global Insight.

“BlackBerry is not likely to offer a master key and essentially a server installed in the country would be similar to offering them a master key,” Shrimani said.

“The main concern for the government is not monitoring business communications. What the government is worried about is a very small minority who would be using BlackBerry for any sort of illegal activity,” he said.

RIM has stipulated that any Saudi agreement must apply to the kingdom’s three mobile phone operators: state-controlled Saudi Telecom , Mobily and Zain Saudi Arabia.

“RIM will not engage in one-to-one talks with the operators about any solution it will adopt. They will have to take it, all of them,” the source said.

The Canadian company said on Wednesday it has never provided anything unique to the government of one country and cannot accommodate any request for a copy of a customer’s encryption key.

(By Souhail Karam. Additional reporting from Asma Alsharif in Jeddah) (Reporting by Souhail Karam; Editing by Jason Neely and Philippa Fletcher)



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