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Mobily compensates its Blackberry subscribers with 3 days free of charge

Etihad Etisalat “Mobily” announced that it will compensate its blackberry users with an extended 3 days of blackberry service, free of charge, after a widespread blackberry service outage in the Middle East.

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October 12, 2011 9:02 by



Etihad Etisalat “Mobily” announced that it will compensate its blackberry users with an extended 3 days of blackberry service, free of charge, after a widespread blackberry service outage in the Middle East due to reasons beyond local and regional operators’ control.

According to the release announcing the move, VP Corporate communications and PR at Mobily, Humoud Al Ghobaini stated that “despite the fact that operators had nothing to do with the interruption and that the outage was on the source’s end, compensating our blackberry users is the company’s way of showing them how much we care.”

Blackberry service has been restored since yesterday when Mobily was in constant communication with the source in its efforts to get the service back to its users as soon as possible, he added.

It has been reported that millions of BlackBerry users were without Web and texting service because of a defect that aroused while BlackBerry maker, Research in Motion, was updating its services. The outage widespread affected many areas around the world and mostly the Middle East.



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