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Cisco Systems Executives Visiting Estarta
October 15, 2011 Amman - Cisco Systems’ Senior Management members arrived at Amman yesterday to visit Estarta Jordan Technical Assistance Center (TAC). The delegation comprises Tom Henderson Director Global Delivery Partner Management, Michele Paino Senior Manager Global Delivery Partner Management, and John Whalen Business Operations Manager.
October 16, 2011 9:27 by Amjad Baker
Cisco Systems’ Senior Management members arrived at Amman yesterday to visit Estarta Jordan Technical Assistance Center (TAC). The delegation comprises Tom Henderson Director Global Delivery Partner Management, Michele Paino Senior Manager Global Delivery Partner Management, and John Whalen Business Operations Manager.
Estarta’s Chief Executive Officer, Rasheed Shakhsheer, expressed pleasure for being in position to welcome the Cisco executive management members to Estarta Cisco TAC. Discussions during this visit are expected to enable Estarta to grow its services provisioning and support regionally, and aims to develop Estarta’s business through the strategic partnership we have with Cisco Systems services.
“Serving mutual business interests is on our agenda to continue delivering, as we have done consistently, highest-quality technical support globally at Estarta TAC,” said Rasheed Shakhsheer.
Rasheed Shakhsheer added: “Since the Amman TAC was established in Jordan, Estarta with its strategic alliance with Cisco and the highly qualified engineers’ skills has been achieving outstanding customer satisfaction results at global competitive levels.”
In 2004, Estarta’s strategic investment with Cisco resulted with launching Technical Assistance Center (TAC) in Jordan; the first support center in the Middle East, utilizing and recruiting highly skilled Jordanian professionals to provide global technical assistance services for Cisco technologies, products, and services.
In 2010, Estarta TAC has received the International Organization for Standardizations ISO 9001 Certification for the quality management system, and met the global quality requirements to satisfy clients and to better serve them.
Estarta Solutions is a regional IT provider and innovator, which focuses on delivering solutions to the public and private sectors, including telecommunications and financial service companies, via Microsoft and Cisco technologies. Powered by two decades of global experience, the company has been able to build a broad client base in the region and abroad, covering the European Union and the United States of America. Microsoft Corporation and Cisco Systems are shareholders in Estarta Solutions, whose main headquarters is in Jordan. Moreover, Estarta Solutions has branches in Saudi Arabia, the United Arab Emirates, Qatar, and Kuwait.
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