Is this the world’s worst call centre?
Well, I want to reverse a transfer from my Visa account. You want to lick an axe murderer from Crawley? No, I want to reverse a transfer from my Visa account. Ah. Please hold.
December 17, 2012 2:33
Crash and burn: aviation customer service in hindsight
There’s nothing better then being pampered while you’re stuck in a metal cabin more than 30,000 feet above sea level. So why can’t some airlines do it?
June 5, 2011 6:54
Over 90% of passwords vulnerable to hacking
Passwords in the Middle East - even ones deemed to be "strong" - are actually susceptible to infiltration.
May 23, 2013 8:51
'Renewable energy absolutely necessary' - Saudi
Oil saving win-win drives Saudi solar power boom...
May 23, 2013 4:56
Real cost of sending your child to a Dubai school
Ambareen Musa, founder of Souqalmal.com, reminds parents of the hidden and additional costs of education.
May 23, 2013 1:19
Gold iPad at Burj Al Arab
Device to be a “virtual concierge” for luxury hotel's guests.
May 22, 2013 12:04
Minimum wage 'unfair' for employers?
FNC member argues that minimum wage for domestic workers and maids is 'taking advantage' of employers.
May 20, 2013 4:24