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bad customer service

Bad customer service in the UAE

Is this the world’s worst call centre?

Well, I want to reverse a transfer from my Visa account. You want to lick an axe murderer from Crawley? No, I want to reverse a transfer from my Visa account. Ah. Please hold.

December 17, 2012 2:33
 
Crash and burn: aviation customer service in hindsight

Crash and burn: aviation customer service in hindsight

There’s nothing better then being pampered while you’re stuck in a metal cabin more than 30,000 feet above sea level. So why can’t some airlines do it?

June 5, 2011 6:54