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benihana

Fastfood, too furious: does quality have a place in the fastfood industry?

Fastfood, too furious: does quality have a place in the fastfood industry?

Customers are fighting back with a vengeance when it comes to bad experiences dining out. And companies can choose to listen and do better or get scratched of the menu.

January 15, 2012 4:00
 
Best Burger Bullies Blogger

Best Burger Bullies Blogger

We’re serving you bad food and you’re gonna like it…or else! Kipp’s friend Alex talks about the latest blogger-restaurant shenanigans.

April 17, 2011 9:41
 
Battling bloggers

Battling bloggers

Here’s a lesson for businesses in how not to respond to criticism, all the way from Kuwait. Beware the power of bloggers and social media, thinks Kipp.

January 31, 2011 1:51