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crisis communications

Snow Joke

Snow Joke

As European airports are once again struck by chaos, Alexander McNabb wonders why airlines still haven’t figured out how to manage their crisis communications better.

December 20, 2010 3:22
 
A handle on disaster

A handle on disaster

Most corporations know that prompt and aggressive public relations efforts are often needed in times of crisis – something BP and BA are finding out the hard way.

June 21, 2010 5:55