Our Network

Register for our free newsletter

 
 
Latest News

customer service UAE

Tweet me, poke me, DM me: customer service as we’ve never seen before

Tweet me, poke me, DM me: customer service as we’ve never seen before

Will companies soon learn to take on new platforms for customer service? Capita’s research shows there’s not enough customer interaction over phone, let alone online.

March 5, 2012 5:06
 
Watch your words: they might just be illegal

Watch your words: they might just be illegal

Eva Fernandes is surprised to find out that posting a review of a poor customer service experience is actually outlawed in the UAE.

August 7, 2011 3:28
 
At your service, finally…

At your service, finally…

Every now and then Kipp is positively surprised by how professional local companies in the UAE can be.

March 27, 2011 5:00