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Hotel how-to: handling bad customer experience

Hotel how-to: handling bad customer experience

It's all about getting second chances right when it comes to customer service in the hotel sector.

May 25, 2011 3:23
 
Have you ever won AED1 million?

Have you ever won AED1 million?

Probably not. And a six month old baby just beat you to it.

May 31, 2009 2:17
 
Have you ever won AED1 million?

Have you ever won AED1 million?

Probably not. And a six month old baby just beat you to it.

May 31, 2009 1:32