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Customer Experience: What was your best or worst?

Customer Experience: What was your best or worst?

What is Customer Experience? Is it a new name for Customer Service? What’s in it for you? Arti Gupta tells you why a good customer experience isn’t utopian at all.

March 14, 2012 3:05
 
Smoking ban: bad for business?

Smoking ban: bad for business?

As the UAE looks to finalize its Federal National Tobacco law, some are calling for an outright ban. Such a move would have serious implications for many businesses.

May 25, 2010 11:40
 
Sneaky extra charges hit consumers

Sneaky extra charges hit consumers

Mideast businesses are imposing crafty additional fees in an attempt to recoup losses, making life more expensive for us all.

April 23, 2010 9:03
 
That’s Entertainerment

That’s Entertainerment

The coupon book seems to have entirely beaten the financial crisis, says Communicate magazine.

November 28, 2009 9:23